Shipping Policy Setup
A shipping policy with clear delivery expectations
We write your shipping policy from where you ship, how long orders take to process and arrive, what shipping costs and which carriers you use. Customers can check the answers before they contact you.
What’s included
We cover the points below, adjusted to what applies to your store.
- Order processing times, including cutoff times, weekends and holidays
- Shipping methods, carriers and estimated delivery times
- Where you deliver and what shipping costs, including any free shipping threshold
- International orders, customs duties and import taxes
- Order tracking, and what to do about lost, late or damaged parcels
- Local pickup and local delivery, if you offer them
What we’ll ask you
You share these details in the order form.
- Where you ship from and the countries or regions you ship to
- Your processing times and the carriers or services you use
- Your shipping rates and any free shipping threshold
- Who pays duties and import taxes on international orders
What you get
Ready-to-paste text
Your shipping policy as plain text, ready to paste, sent by email.
Where to publish
Paste it into the shipping policy field in Settings > Policies in your Shopify admin.
Yours to edit
Change the text whenever you need to, for example when you add an app or change how you ship.
How it works
Order and share your store details
Place your order and answer the questions in the order form. They cover the details listed above.
We review your store setup
We look at your shipping zones, rates, carriers and delivery options, so the text matches how your store works.
We write your shipping policy
We draft the text in plain language from your answers and our review, then send it to you by email.
You review and publish
Read the text, change anything you need to, then publish it in Shopify under Settings > Policies or as a page.
Not legal advice. This service provides policy drafts based on the information you share. Requirements differ by country and type of business, so if you’re unsure what applies to your store, have the text reviewed by a qualified legal professional before you publish it.
Other policies
Order another page on its own, or get all five together in the Legal Page Bundle.
Privacy policy
$79 one-time
Cookie policy
$59 one-time
Terms and conditions
$69 one-time
Refund and return policy
$49 one-time